Rogers has admitted in court documents that it ran a credit check on a low-income customer – despite advertising that it wouldn’t.

In both ads and statements to the media, including the Star, Rogers said credit checks would not be required for customers to enroll in its “Connected for Success” program, which provides internet service for customers in subsidized housing for just $9.99 a month. Today, around 16,000 households are connected to the internet service.

In a lawsuit now before the courts, the telecommunications giant has acknowledged that it ran a credit check on Abdullahi Hassan anyway – and defends its right to do so.